Shipping & returns

Shipping Cost & returns

Shipping

We use $12  USD flat rate shipping unless a product or part is over 40 ibs or in a oversize box If you order a part that falls into this catergory then we will email you the exrtra cost of this shipment and you can pay the differant amount or get a refund 

In-Stock items ship within 24 hours providing all information provided is correct. Print and keep a copy of your receipt showing your order information and order number.  All orders received before noon (Eastern Time) during that day will be processed the same day. Any orders placed after noon (Eastern Time) or on weekend or Holidays will be processed the next open business day

 If there is a hold on card for payment from  credit card protection services  all shipment will be delayed until card has be verified.

If you have any questions on orders placed please email us 

Damaged Freight

Any and all freight/products  that has been  damaged by the shipping company UPS/FedeX /USPS  the customer should file a damaged freight claim with shipping company directly. This should be done same day as shipment was  received 

 Do Not sign for or accept any damage boxes or shippment   

UPS Damaged Claims                 FEDeX Damaged claim

 

    Returns and Exchanges 

All returns require an RGA number.  Items without an RGA number will be refused To obtain this information you must contact us via email or phone and write the information we provide to you on the returning box.

There is a 5 day limit for returning items. Parts purchased from online store must be returned in original packaging and new,not used condition and unopened Parts returned to be found open or used will not be credited  Any defective/damaged items must be handled by customer directly to the Manufacture or with shipping company  UPS ect.

Any items returned due to consumer ordering the wrong part or discovering they no longer desire the part(s) will have a 20% restocking fee as well as freight/shipping charges both to and from customer.

  Handling and shipping  charges under any conditions are nonrefundable. If the item was shipped for free you must pay all return fees for shipping.  If you have received Damaged Freight you the customer must file a claim with the shipping  company  UPS/FEDEX/USPS same day as shipment. No returns will be made if you accept or sign for a damage package 

Please read below Information

If you order the wrong part or product you are still obligated to pay shipping and restocking fees, even on free shipping items. All shipping charges should be paid by consumer for returns.

Any types of PCB boards,Top Sides or electrical type parts and or switches and or heaters can  not be returned 

If you have questions or need help please Use the contact us form for the fastest way for a reply